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Terms of service

Last updated: 2 August 2026

Important Health Disclaimer

EKA Balance provides complementary and alternative wellness services. These services are not medical treatment, diagnosis, or a substitute for professional healthcare.

  • Do not stop, reduce, or change prescribed medication or medical treatment based on any content or session received at EKA Balance.
  • Results from complementary therapy vary per person. No specific outcome is guaranteed.
  • EKA Balance accepts no liability for health decisions made without consulting a licensed physician.
  • In any medical emergency, call 112 immediately.

Read the Full Legal Disclaimer.

1. Nature of Services

EKA Balance provides complementary and integrative wellness services, including therapeutic massage, kinesiology, nutritional guidance, somatic education, and bodywork. These services are:

  • Supportive and educational in nature
  • Complementary — not primary or medical care
  • Not intended to diagnose, treat, cure, or prevent any disease or condition
  • Not a substitute for professional medical, psychiatric, or mental health care

Continue to follow your doctor's recommendations. EKA Balance services work alongside conventional medicine, not in place of it.

2. Acceptance of Terms

By booking or purchasing an EKA Balance service, you confirm that you have read and accepted these Terms. The Privacy Policy is a notice, and any consent that is required is requested separately.

In particular, you acknowledge that:

  • Personal data is processed under the applicable legal basis and Privacy Policy; merely browsing the site does not consent to every form of processing
  • Non-essential cookies activate only after your separate choice in the cookie manager
  • The nature of complementary wellness services as described in these Terms

3. Eligibility

By using our services, you confirm that:

  • You are at least 18 years old; bookings for a minor must be made or authorised by a parent or legal guardian
  • You have legal capacity to enter binding agreements
  • You will provide accurate and complete information
  • You will comply with all applicable laws

4. Limitation of Liability

EKA Balance and its therapists are not liable for any health outcome, direct or indirect, resulting from:

  • Decisions made without consulting a licensed physician
  • Stopping or modifying prescribed medical treatment
  • Any undisclosed pre-existing medical condition before sessions
  • Individual variation in response to complementary therapy

Reviews, accessibility and consumer rights

A review source is shown where recorded. There is no independent audit unless stated, names or minor details may be shortened, and outcomes vary. The site aims to support keyboard navigation, visible focus, text resizing, reduced motion, and responsive reflow. If you find a barrier, email legal@ekabalance.com for an accessible alternative. No term limits mandatory consumer rights.

5. Contact

Legal Enquiries

Olena Kucherova Dryzhak (EKA Balance)

legal@ekabalance.com

Carrer Pelai, 12, 08001 Barcelona

Privacy contact

dpo@ekabalance.com

+34 658 867 133

These Terms comply with applicable EU and Spanish consumer protection and data protection legislation.